We still prefer to be ready, and stock the parts. Especially since they are much cheaper to get from our suppliers in Europe. This is why we keep our own shipping container full with parts, tools, and supplies to properly service our fleet.
When the ship gets to a country, everything begins to on fold and setup. We basically setup our own auto shop on the dock, with the capability of doing everything from oil changes to complete engine rebuilds. In Madagascar we have been extremely blessed to have an old warehouse on the dock to use. Normally the vehicles are repaired under a tent on the side of our parts container. With the warehouse, we were able to set up our own small "garage" to perform repairs.
Another very important job is keeping the vehicles clean and rust free. With all of the off road driving and being near the salty ocean air, the vehicles need to be washed once or more per week to keep them in good condition.
Since our tent didn't need to be used for the mechanic's bay, we set it up over the car washing area to give the guys washing the cars some much needed shade.
This is a lot of work, and there is no way that a department of only 3 people could accomplish this. This is why when the ship comes into a port, they employ over 200 local day workers. In transportation this year we have 11 that wash cars, drive patients and crew, and help with general transportation needs. As we sailed towards Madagascar, and after being delayed for over 2 months, I was excited to see our department get to work.
However,
this is where everything changed......
My boss Andrew, the transportation manager, was asked to fill a different position on the ship that was in need. This meant that I would move up to be Transportation Manager. I didn't have a problem with doing this, but at the same time, it is difficult to set everything up and train local workers without ever seeing the how the whole process worked before when the ship serving is in an African country. I accepted the challenge. Starting Dec. 1, 2014, I would officially be the transportation manager. Dec. 1 was the official date, but I started taking on more and more as soon as we arrived in Madagascar, as Andrew was busy with a temporary assignment of Vessel Transition Coordinator.
Luckily he was always there for me to ask questions, and still is.
I did however, get to upgrade to having 2 bars on my uniform!
Only One Problem:
If I am the now the manager, who will be the mechanic? We had no one to fill this position. The plan would be to find a local day worker to work on the cars, but this turned out to be a very difficult challenge as there are not many cars in the town that we are docked in, thus not many qualified mechanics. I ended up performing all of the repairs on the vehicles by myself which made for a very rough first few months. With trying to manage the department and 11 day workers, the only time that I could find to perform vehicle repairs was if I worked after hours or on the weekends. This took a lot out of me.
Finally by mid January relief arrived!
A mechanic named Mathieu, from Togo in West Africa, would be coming for 3 months. Mathieu had worked as a dayworker mechanic for Mercy Ships for many years in multiple West African countries. I was told that he is an absolute pro when it came to working on our vehicles and with his previous experience with Mercy Ships, he would easily slip right into work. This turned out to be more that true. Mathieu is one of the best, hardest working mechanics that I have ever worked with. It is such a blessing to have him here. His time has also been extended! It has been approved for him to finish the field service here and sail with the ship to South Africa and he will fly home from there.
This has allowed me to really concentrate more on my duties as Transportation Manager.
This relief came with perfect timing as this field service has much more going on then usual. Our 3 new cars for this year arrived back in December from Benin(that is where the ship was originally scheduled to go). Since we are coming back to Madagascar for a second field service in August, our next lot of new cars(5 this time!) was sent directly here early(because normally they would go to the next country that we are going to). Also, because we are expanding our usual programs, more vehicles will be needed. Therefore, we will not sell all of our old vehicles, only two. This brings our fleet up to 30 cars.
Crew Transport
Some of our cars are available to be used for personal use outside work, although crew members do need to pay a per kilometer fee to cover fuel and expenses. This is truly a wonderful blessing, but not all of our crew members are allowed to drive the cars. Being an approved driver, is for crew members who are required to drive for their job on the ship. Out of 350+ crew on board, only just over 100 are approved drivers. The rest of our "non driver" crew members will coordinate with drivers to get around town or take the many forms of public transportation. Unfortunately the public transportation here in Tamatave can not come into the port and it is a 15min walk from the ship to the port gate. This is not a bad walk, as the port is very nice(clean, safe, sidewalks, street lights, etc.), but it can be rough in the rain, under the blazing sun, or when carrying heavy bags. To solve this problem, in other ports we have setup a shuttle, to take crew members from the ship to the port gate and back. This works out ok, but is a lot of unnecessary wear on our big 4-wheel drive vehicles, not to mention the fuel.
Thinking Outside The Box
Back in November we were trying to think of a better vehicle to run shuttles with, and someone proposed a great idea. You know that saying "When in Rome, do as the Romans do"? Well that's what we did. Here in Tamatave, they have 3 different types of "rickshaw" like transportation. One is the traditional with a man running pulling a chariot on 2 wheels, another is a bicycle type, and the third is a three-wheeled motorcycle type that carries 3 people in the back seat called a tuk-tuk(pronounced took-took). After running the numbers and doing some research and negotiating, we purchased 2 of our very own tuk-tuks.
We then hired 2 local day workers to drive crew members to and from the port gate from the ship. At a fraction of the cost of using our Land Rovers we were able to go this route.
Transportation Department
Mathieu -
Vehicle Mechanic
Me - Transportation Manager
Jodie - Administrative Assistant
Without Mathieu's mechanical help,
the cars would not be running and we would all be walking.
Without Jodie's administrative help, all of the vehicle bookings would be a mess, people would be fighting over cars, and all of our paperwork would be lost.
I could not do it without them.
Everything changes.
It is getting close to the end of the field service here in Madagascar and in June the ship will be sailing away for Durban, South Africa to go into dry dock for maintenance and repairs. However, Jess and I will not be sailing. We will be leaving here on May 12th and heading to Durban early. We have been asked to be the advance team. We will be preparing for the ship's arrival and will join the ship when it arrives on June 15. We are very excited for this new challenge. Please see the last blog that Jess wrote for more details on what we will be doing.
Well, I think that is enough for now.